Privacy Policy

Effective Date: May 12, 2026

1. Introduction to Data Protection

At CHEF ON BOARD LIMITED ("we", "us", "our"), we are deeply committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact our data protection officer at the address provided below.

This privacy policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect (UK GDPR Standards)

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. This includes but is not limited to: Identity Data (first name, maiden name, last name, username), Contact Data (billing address, delivery address, email address, and telephone numbers), and Financial Data (bank account and payment card details).

3. Use of Data and Legal Basis

We use personal information collected via our services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive to facilitate account creation and logon processes, to send you marketing and promotional communications, and to fulfill and manage your orders.

4. Data Retention and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

... FURTHER CLAUSES REGARDING THIRD-PARTY DISCLOSURE, INTERNATIONAL DATA TRANSFERS, AND CHILDREN'S PRIVACY COMPLIANCE UNDER UK STATUTORY INSTRUMENTS ...